Shipping & Delivery
How Charges Are Calculated
Delivery charges are automatically calculated in the checkout based on:
(1) Your region - if you live in more remote areas then a surcharge will be added to the normal delivery charge;
(2) The total price of all items ordered;
(3) Whether you order before 1pm*
*Please note there might sometimes be delays due various uncontrollable factors, our apologies and thanks for your patience and understanding.
VAT is charged only where applicable.
Changes In Delivery Charges
Due to the increase in transport costs, fuel costs and driver shortages, we have had to raise our minimum free delivery costs in order to carry on providing our next day delivery service.
Sourced minimum order for free next day delivery is now £60. With orders between £20-£60 incurring a delivery charge of £7.50
We apologise for any inconvenience caused.
Delivery Charges To Most Of The UK
These charges apply to most UK addresses, however if you live in more remote areas then an additional delivery surcharge will be added to the regular charges shown below.
Order values between £25.00 - £59.99:
£7.50+VAT for next day delivery service.
Order values under £25:
£3.30+VAT for a 3/5 day delivery service.
Orders over £60:
Free delivery.
Areas That Attract A Delivery Surcharge
A delivery surcharge is added to the normal delivery charges above if you live in the following areas:
Scotland postcodes, IV, KA, KW, AB, PA40
£8.45+VAT surcharge - next day delivery
Scotland postcodes PA, PH15-50, DD, FK17-21
£11.95+VAT surcharge - 2 day delivery
Scottish Islands
HS1-9, IV41-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
£11.95+VAT surcharge - 3 day delivery
Northern Ireland
£23.30+VAT - 3/6 working day delivery.
Southern Ireland
Please contact us.
Channel Islands and Mainland Europe
Please contact us.
Orders With An Incorrect Delivery Postcode
If you buy using an incorrect delivery postcode, we will contact you prior to despatching your order. We will be unable to release your order until the correct delivery fees have been paid.
When setting up your account or at checkout you will be asked to state your postcode. This will determine your free or extra postal fees. If your postcode does not match your delivery address we will contact you for an increased delivery payment.
Packing
We strive to ensure your purchases arrive safe and sound. So all our products are carefully wrapped and boxed, as you would expect. If for any reason, your products do not arrive in the sort of condition / standard you are expecting, please contact us.
When Will My Delivery Arrive?
If you order before midday your purchases will be with you the next working day if the order value is £60 or more.
Orders taken in an afternoon or evening will be with you within 2 working days.
Orders taken from noon on Friday (12.00 PM) through to noon on Monday will be delivered to you on Tuesday.
Please note that public holidays are not working days.
We publish an automated, anticipated delivery date on every product page, and within your basket.
Whilst these dates are correct 95% of the time, they should not be relied on solely, as Bank Holidays, Easter holidays and other changes to working weeks may affect them.
When Will My Commercial Machine Delivery Arrive?
Commercial machine purchases are not part of our next day delivery service, due to the size of the equipment and often installation requirements, therefore delivery will be confirmed upon purchase.
